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Collaborative Service Management
For many Industries, Assets are not worth tracking unless all the data (financial and technical) can be stored in a single repository. Preventive maintenance schedules are complex and the service work detailed.
 
For these customers, we have created the Collaborative Service Management module.  This addition to the Basic ASP allows your customers to do a comprehensive job of tracking their maintenance management:  PM schedules, WO, contracts, invoices, parts inventory,  technicians, Bill of materials, etc.
 
Advanced reporting includes performance analysis, Failure rate and cause analysis, Total cost of ownership, Cost break downs, and many others. And just as in Basic CAM, you and your company get access to this wealth of data your products real world performance.
 
  • Go beyond the Basic CAM to a full Maintenance Management System
  • Get a view into your products real world performance and financial benefit
  • Tie the user to your parts and service systems
  • Deliver Complex PM and Work Order models improving quality of customer maintenance
  • Provide customers with hard figures as to the superiority of your eqiupment
Features
All Basic CAM Features
Advanced Work Orders with Costs, Parts, Data Ccollection
Cost Tracking including Invoices and Maintenance Contracts
As Built and Current BOM tracking
Part Inventory Tracking
Schedule View & Reminders (Task & Calendar)
Specialized Reports:
  PM and Predicted Service Scheduler
  Work Order History
  Cost (TCO, Operating, Service)
Benefits
Efficient Management of PM Operations
Real-Time Visibility of Maintenance Ops, including Work Order, Contract, BOM and Inventory Tracking
Integrated TCO, Operating and Service Cost Tracking
Advanced Customer Support
Dealer Management Tool for Improved Parts and Service Sales
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